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	<title>Webster &#38; Associates LLC &#187; Articles</title>
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		<title>Fireflies, conveyor belts, and landfill</title>
		<link>http://bfwa.com/2009/03/04/fireflies-conveyor-belts-and-landfill/</link>
		<comments>http://bfwa.com/2009/03/04/fireflies-conveyor-belts-and-landfill/#comments</comments>
		<pubDate>Wed, 04 Mar 2009 17:37:21 +0000</pubDate>
		<dc:creator>bfwebster</dc:creator>
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		<guid isPermaLink="false">http://bfwa.com/?p=96</guid>
		<description><![CDATA[My newest Baseline column is up, and in it, I talk about technology lifecycles that can cause you grief:
Each technology is on its own product lifecycle, which may or may not match with your organization’s business and development lifecycles. In particular, there are certain cycle mismatch patterns that commonly occur in organizations looking to adopt [...]]]></description>
			<content:encoded><![CDATA[<p>My newest Baseline column is up, and in it, I talk about <a href="http://www.baselinemag.com/c/a/IT-Management/Getting-Technology-Lifecycles-in-Sync/">technology lifecycles that can cause you grief</a>:</p>
<blockquote><p><span class="Article_Date">Each technology is on its own product lifecycle, which may or may not match with your organization’s business and development lifecycles. In particular, there are certain cycle mismatch patterns that commonly occur in organizations looking to adopt new technologies. I’ve labeled four such mismatch patterns: firefly, underdone, conveyer belt, and landfill. Each is worth examining. </span></p></blockquote>
<p>Go read the whole thing.  ..bruce..</p>
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		<title>Coping with the economic downturn</title>
		<link>http://bfwa.com/2009/01/20/coping-with-the-economic-downturn/</link>
		<comments>http://bfwa.com/2009/01/20/coping-with-the-economic-downturn/#comments</comments>
		<pubDate>Wed, 21 Jan 2009 01:49:59 +0000</pubDate>
		<dc:creator>bfwebster</dc:creator>
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		<guid isPermaLink="false">http://bfwa.com/?p=92</guid>
		<description><![CDATA[[Cross-posted from brucefwebster.com]
I&#8217;m currently writing a series of columns for Baseline on how to deal with frozen or reduced IT budgets due to the current economic troubles. Here are the first two columns:

Performing IT Project Triage
Pulling the Plug on IT Project

Next up: how to deal with personnel issues.  ..bruce..
]]></description>
			<content:encoded><![CDATA[<p>[Cross-posted from <a href="http://brucefwebster.com/2009/01/20/coping-with-the-economic-downturn/">brucefwebster.com</a>]</p>
<p>I&#8217;m currently writing a series of columns for Baseline on how to deal with frozen or reduced IT budgets due to the current economic troubles. Here are the first two columns:</p>
<ul>
<li><a href="http://www.baselinemag.com/c/a/IT-Management/Surviving-IT-Project-Management-Complexity/">Performing IT Project Triage</a></li>
<li><a href="http://www.baselinemag.com/c/a/Project-Management/Pulling-the-Plug-on-IT-Projects/">Pulling the Plug on IT Project</a></li>
</ul>
<p>Next up: how to deal with personnel issues.  ..bruce..</p>
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		<title>Five books every IT manager should read&#8230;right now</title>
		<link>http://bfwa.com/2008/11/20/five-books-every-it-manager-should-readright-now/</link>
		<comments>http://bfwa.com/2008/11/20/five-books-every-it-manager-should-readright-now/#comments</comments>
		<pubDate>Fri, 21 Nov 2008 03:03:18 +0000</pubDate>
		<dc:creator>bfwebster</dc:creator>
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		<guid isPermaLink="false">http://bfwa.com/?p=85</guid>
		<description><![CDATA[
My latest Baseline column  is up, and it talks about why you should read these five books now, if you haven&#8217;t already&#8230;and if you have read them, you should probably re-read them.  ..bruce..
]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.baselinemag.com/c/a/IT-Management/The-5-Books-Every-IT-Manager-Should-Read-Right-Now/"><img class="alignnone" src="http://bfwa.com/wp-includes/images/books.jpg" alt="" /></a></p>
<p><a href="http://www.baselinemag.com/c/a/IT-Management/The-5-Books-Every-IT-Manager-Should-Read-Right-Now/">My latest Baseline column  is up</a>, and it talks about why you should read these five books now, if you haven&#8217;t already&#8230;and if you have read them, you should probably re-read them.  ..bruce..</p>
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		<title>Hanging on to your IT staff</title>
		<link>http://bfwa.com/2008/11/03/hanging-on-to-your-it-staff/</link>
		<comments>http://bfwa.com/2008/11/03/hanging-on-to-your-it-staff/#comments</comments>
		<pubDate>Mon, 03 Nov 2008 23:59:24 +0000</pubDate>
		<dc:creator>bfwebster</dc:creator>
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		<guid isPermaLink="false">http://bfwa.com/?p=84</guid>
		<description><![CDATA[I&#8217;ve written previously about the &#8220;Dead Sea effect&#8220;, in which your best IT engineers and managers leave over time, leaving behind an IT staff that is slowly becoming less competent and effective. Obviously, to counteract the Dead Sea effect, you want to hold onto your best IT people.
My two latest Baseline columns talk about ways [...]]]></description>
			<content:encoded><![CDATA[<p>I&#8217;ve written previously about the &#8220;<a href="http://brucefwebster.com/2008/04/11/the-wetware-crisis-the-dead-sea-effect/">Dead Sea effect</a>&#8220;, in which your best IT engineers and managers leave over time, leaving behind an IT staff that is slowly becoming less competent and effective. Obviously, to counteract the Dead Sea effect, you want to hold onto your best IT people.</p>
<p>My two latest Baseline columns talk about ways to retain IT staff. The first column talks about making an effort to <a href="http://www.baselinemag.com/c/a/IT-Management/How-to-Retain-IT-Talent-with-Goal-Alignment/">align your staff&#8217;s individual professional goals with your organization&#8217;s goals</a>. The second column talks about <a href="http://www.baselinemag.com/c/a/IT-Management/How-to-Retain-and-Improve-Your-IT-Staff-Simultaneously/">how to improve your IT staff while encouraging them to stay with your firm</a>.</p>
<p>As always, feedback is welcome here or there.  ..bruce..</p>
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		<title>Active risk management in IT projects</title>
		<link>http://bfwa.com/2008/10/18/active-risk-management-in-it-projects/</link>
		<comments>http://bfwa.com/2008/10/18/active-risk-management-in-it-projects/#comments</comments>
		<pubDate>Sat, 18 Oct 2008 13:29:52 +0000</pubDate>
		<dc:creator>bfwebster</dc:creator>
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		<guid isPermaLink="false">http://bfwa.com/?p=83</guid>
		<description><![CDATA[First, my apologies for the slow posting here and at brucefwebster.com over the past few months. It&#8217;s pretty bad when my last two posts have each covered my last two Baseline columns. But I&#8217;ve got some new material to start posting here as well, and will do so.
In the meantime, I have two new Baseline [...]]]></description>
			<content:encoded><![CDATA[<p>First, my apologies for the slow posting here and at <a href="http://brucefwebster.com">brucefwebster.com</a> over the past few months. It&#8217;s pretty bad when my last two posts have each covered my last two Baseline columns. But I&#8217;ve got some new material to start posting here as well, and will do so.</p>
<p>In the meantime, I have two new Baseline columns out that deal with risk management in IT project. I give both <a href="http://www.baselinemag.com/c/a/Application-Development/Active-Risk-Management-Doing-IT-Projects-Wrong/">a bad example</a> and <a href="http://www.baselinemag.com/c/a/Enterprise-Apps/Doing-IT-Projects-Right-with-Risk-Management/">a good example</a>, each drawn from my professional experience. Comments, as always, are welcome here or at Baseline.  ..bruce..</p>
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		<title>Two new Baseline columns up</title>
		<link>http://bfwa.com/2008/09/24/two-new-baseline-columns-up/</link>
		<comments>http://bfwa.com/2008/09/24/two-new-baseline-columns-up/#comments</comments>
		<pubDate>Wed, 24 Sep 2008 12:35:51 +0000</pubDate>
		<dc:creator>bfwebster</dc:creator>
				<category><![CDATA[Articles]]></category>
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		<guid isPermaLink="false">http://bfwa.com/?p=82</guid>
		<description><![CDATA[The first column, “Second Class Software Quality for Major IT Projects”, talks about the curious fact that organizations are willing to spend millions, tens of millions, even hundred of millions of dollars on major IT project and yet still nickle-and-dime their software quality assurance (SQA) effort. It doesn’t help that SQA personnel are pretty much [...]]]></description>
			<content:encoded><![CDATA[<p>The first column, <a href="http://www.baselinemag.com/c/a/Application-Development/SecondClass-Software-Quality-in-Major-IT-Projects/">“Second Class Software Quality for Major IT Projects”</a>, talks about the curious fact that organizations are willing to spend millions, tens of millions, even hundred of millions of dollars on major IT project and yet still nickle-and-dime their software quality assurance (SQA) effort. It doesn’t help that SQA personnel are pretty much on the bottom of the tech status totem pole, either.</p>
<p>The second column, <a href="http://www.baselinemag.com/c/a/IT-Management/Do-Not-Defer-the-Difficult-in-IT-Projects/">“Do Not Defer The Difficult in IT Projects”</a>, describes the all-too-human tendency in IT development to put off dealing with the toughest problems until last — at which point, you may not be able to solve them all. It also explains why so many IT projects get 80-90% “done” and then suddenly slip for weeks or months without making much progress.</p>
<p>Feedback is always welcome.</p>
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		<title>Buy vs. Build &#8212; the eternal dilemma</title>
		<link>http://bfwa.com/2008/08/29/buy-vs-build-the-eternal-dilemma/</link>
		<comments>http://bfwa.com/2008/08/29/buy-vs-build-the-eternal-dilemma/#comments</comments>
		<pubDate>Fri, 29 Aug 2008 12:57:19 +0000</pubDate>
		<dc:creator>bfwebster</dc:creator>
				<category><![CDATA[Admin]]></category>
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		<guid isPermaLink="false">http://bfwa.com/?p=80</guid>
		<description><![CDATA[If it&#8217;s Friday, it must be another Baseline column. This one talks about the issues surrounding whether to build or buy software:
The other day, an IT colleague of mine mentioned a conflict  at a corporation where he’s working. The corporation has a mission-critical  application deployed across a large number of workstations. The set [...]]]></description>
			<content:encoded><![CDATA[<p>If it&#8217;s Friday, it must be <a href="http://www.baselinemag.com/c/a/Application-Development/Buy-vs-Build-Software-Applications-The-Eternal-Dilemma/">another Baseline column</a>. This one talks about the issues surrounding whether to build or buy software:</p>
<blockquote><p>The other day, an IT colleague of mine mentioned a conflict  at a corporation where he’s working. The corporation has a mission-critical  application deployed across a large number of workstations. The set of corporate  employees who use this application largely use it and nothing else all day long  at dedicated workstations. The application they are using is a customized  third-party application; however, the firm has been having chronic problems with  this app (let’s call it “QRSApp”), and so is looking at different solutions. The  firm could continue to make changes to QRSApp to fix their problems. The firm  could switch to a different third-party application; several other vendors  market applications of this type within this firm’s industry. Or, as a senior IT manager now wants to do, the  firm could develop a completely custom and private application to replace  QRSApp, so that the firm has complete control over it.</p>
<p>The question: which solution is best?</p></blockquote>
<p>Comments welcome here or there.  ..bruce..</p>
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		<title>Pushing the right IT solution</title>
		<link>http://bfwa.com/2008/08/22/pushing-the-right-it-solution/</link>
		<comments>http://bfwa.com/2008/08/22/pushing-the-right-it-solution/#comments</comments>
		<pubDate>Fri, 22 Aug 2008 16:44:56 +0000</pubDate>
		<dc:creator>bfwebster</dc:creator>
				<category><![CDATA[Articles]]></category>
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		<guid isPermaLink="false">http://bfwa.com/?p=76</guid>
		<description><![CDATA[
Yes, it&#8217;s my latest Baseline column:

Last week, I talked about some of the reasons why large organizations often reject the best solutions for a troubled IT project: fear, pride, budget, and the ever-present internal politics. This week, as promised, I will talk about what it takes to champion the right solution. I can’t guarantee that [...]]]></description>
			<content:encoded><![CDATA[<p>
Yes, it&#8217;s <a href="http://www.baselinemag.com/c/a/IT-Management/Pushing-for-the-Right-IT-Project-Solution/">my latest Baseline column</a>:</p>
<blockquote><p>
Last week, I talked about some of the reasons why large organizations often reject the best solutions for a troubled IT project: fear, pride, budget, and the ever-present internal politics. This week, as promised, I will talk about what it takes to champion the right solution. I can’t guarantee that you’ll succeed, but you will have a better shot at it. </p>
</blockquote>
<p>Go read the rest of the column. And I promise some original postings here this coming week.  ..bruce..</p>
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		<title>Self-defeating choices in IT project management</title>
		<link>http://bfwa.com/2008/08/15/self-defeating-choices-in-it-project-management/</link>
		<comments>http://bfwa.com/2008/08/15/self-defeating-choices-in-it-project-management/#comments</comments>
		<pubDate>Fri, 15 Aug 2008 11:56:11 +0000</pubDate>
		<dc:creator>bfwebster</dc:creator>
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		<guid isPermaLink="false">http://bfwa.com/?p=75</guid>
		<description><![CDATA[I have a new Baseline column up on the tendency of large organizations to reject the best solutions for a troubled IT project:

The consultants, usually with the help of the employees in the trenches, would use their time, effort, and expertise to analyze the system under development or in production. They would arrive at a [...]]]></description>
			<content:encoded><![CDATA[<p>I have a new Baseline column up on <a href="http://www.baselinemag.com/c/a/IT-Management/Resistance-to-the-Right-IT-Project-Solution/">the tendency of large organizations to reject the best solutions</a> for a troubled IT project:</p>
<p><span class="Article_Date"><span class="txt"></p>
<blockquote><p>The consultants, usually with the help of the employees in the trenches, would use their time, effort, and expertise to analyze the system under development or in production. They would arrive at a clear, supportable, essential solution – technical, architectural, methodological, organizational, whatever. This would be presented to upper management…whereupon upper (or project) management would say, “No, we can’t do that.”</p>
<p>Sometimes, they would give no specific reason why the solution was not acceptable. Sometimes, they made it clear that it wasn’t the solution they wanted or that they felt was acceptable. If they did explain their rejection, it was usually in budgetary or political terms.</p>
<p>The investigating team would often then go back and look for an alternate (and less optimal) solution. If one was found, often that was rejected as well, and so on, often down to the <em>least</em> desirable solution. Barry [Glasco] said that he and another colleague, Chuck McCorvey, had gone through this so many times with one client that they joked about simply presenting the worst solution first, since it seemed to be typically the only solution the client would accept.</p></blockquote>
<p>Go read the whole thing; comments are welcome here or there.  ..bruce..</p>
<p></span></span></p>
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		<title>The dangers of delivery</title>
		<link>http://bfwa.com/2008/08/07/the-dangers-of-delivery/</link>
		<comments>http://bfwa.com/2008/08/07/the-dangers-of-delivery/#comments</comments>
		<pubDate>Thu, 07 Aug 2008 19:38:49 +0000</pubDate>
		<dc:creator>bfwebster</dc:creator>
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		<guid isPermaLink="false">http://bfwa.com/?p=73</guid>
		<description><![CDATA[My latest Baseline column talks about the risks that follow a successful IT project:

But sometimes with projects that really shouldn’t succeed—that are attempting too much, too fast, with too many risks—enough things go right, particularly along the critical paths, enough superhuman effort is made by those involved, so that the project does indeed go into [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.baselinemag.com/c/a/IT-Management/Fooled-by-Success-The-Dangers-of-Delivering-Projects-On-Time/">My latest Baseline column</a> talks about the risks that follow a successful IT project:</p>
<p><span class="Article_Date"><span class="txt"></p>
<blockquote><p>But sometimes with projects that really shouldn’t succeed—that are attempting too much, too fast, with too many risks—enough things go right, particularly along the critical paths, enough superhuman effort is made by those involved, so that the project does indeed go into production on time and possibly even under budget. Upper management is thrilled; the development team looks great; and all’s right in heaven.</p>
<p>And that’s when the real trouble begins.</p></blockquote>
<p>Feedback is welcome, there or here.  ..bruce..</p>
<p></span></span></p>
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