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Classic patterns in disputed IT project: Hertz v. Accenture

April 25, 2019

Just ran across this article at the always-irreverent-but-usually-spot-on Register, an IT news site out of England. The standard patterns of a troubled IT project are so evident in this one report that I may well use it as a case study for my CS 428 (“Real-world software engineering”) class this fall. Here are some of the classic tropes that I teach in my class:

  • multiple missed deadlines
  • failure to produce a functioning system
  • unreasonably limited architecture and design
  • failure to design for extensibility and maintenance
  • poor quality assurance
  • adoption of new technology in the middle of the project
  • lack of proper security implementation and design

As the saying goes, read the whole thing.

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