Webster is Principal and Founder at at Bruce F. Webster & Associates, as well as an Adjunct Professor for the BYU Computer Science Department. He works with organizations to help them with troubled or failed information technology (IT) projects. He has also worked in several dozen legal cases as a consultant and as a testifying expert, both in the United States and Japan. He can be reached at 303.502.4141 or at bwebster@bfwa.com.
My latest Baseline column is up, talking about the challenges of a geographically-distributed software development project. Take a look. ..bruce..
According to this story over at PocketLink, Typhoon Touch Technologies has “‘significantly expanded’ its patent infringement suit begun in December 2007 against Dell by adding Apple, Fujitsu, Toshiba, Lenovo, Panasonic, HTC, Palm, Samsung, Nokia and LG” — in other words, just about every firm that manufactures a “portable computer with touch screen and computer system […]
[From Pitfalls of Modern Software Engineering by Bruce F. Webster (forthcoming)] Categories: managerial Various industry studies cite the productivity gap between the best and the worst developers. While there is some controversy over the ranges often cited (such as the famous 26:1 figure), anyone who has managed a diverse group of developers won’t argue with […]
[From Pitfalls of Modern Software Engineering by Bruce F. Webster (forthcoming)] Categories: managerial That which gets measured gets accomplished or, at least, evaluated. That’s why various software metrics are used as an indication of progress and accomplishment. The best known and easiest to compute is lines of code (LOC), usually measured as thousands of lines […]
[From Pitfalls of Modern Software Engineering by Bruce F. Webster (forthcoming)] Categories: managerial Self delusion and group delusion are all too common in software development projects. Several factors combine to bring this about. One is the natural optimism prevalent among software engineers, particularly when they are not allowed, encouraged, or required to spend sufficient time […]
Classic patterns in disputed IT project: Hertz v. Accenture
Just ran across this article at the always-irreverent-but-usually-spot-on Register, an IT news site out of England. The standard patterns of a troubled IT project are so evident in this one report that I may well use it as a case study for my CS 428 (“Real-world software engineering”) class this fall. Here are some of […]
Neverending Story pattern: School District ERP system late, over-budget
A story a few days ago caught my eye, not because it was unusual, but because it follows so familiar a pattern. Here are a few excerpts from the article: MANATEE — Late nights, hefty contracts and humming computers are a norm in the district’s School Support Center, where employees are working to fix a […]
Minnesota DMV software project: Faulty Towers/Neverending Story patterns
In my 2000 white paper, “Patterns in IT Litigation: System Failure (1976-2000)” [PDF], which I researched and wrote while at PricewaterhouseCoopers, I describe six broad fact patterns to classify the types of software system implementation failure. One of those patterns I named “Faulty Towers”: The client buys the system from [or has the system developed […]
![The Meltdown/Spectre CPU bugs: a dramatic global case of the “Unintended Consequences” pattern [UPDATED 4/4/18]](http://bfwa.com/wp-content/uploads/2018/01/intel-cpu-150x150.jpg "The Meltdown/Spectre CPU bugs: a dramatic global case of the “Unintended Consequences” pattern [UPDATED 4/4/18]")
Back in 2000, PricewaterhouseCooper published my research white paper, “Patterns in IT Litigation: Systems Failure (1976-2000)” (PDF). This paper reflected research I and my staff had done over several months on roughly 120 two- or three-party lawsuits involving information technology. I found that almost all of these lawsuits fell into one or two of six […]