Webster is Principal and Founder at at Bruce F. Webster & Associates, as well as an Adjunct Professor for the BYU Computer Science Department. He works with organizations to help them with troubled or failed information technology (IT) projects. He has also worked in several dozen legal cases as a consultant and as a testifying expert, both in the United States and Japan. He can be reached at 303.502.4141 or at bwebster@bfwa.com.
[From Pitfalls of Modern Software Engineering by Bruce F. Webster (forthcoming)] Categories: managerial The impulse to constantly add new and incremental features to a software program certainly isn’t unique to modern software develoment, or to a particular technology or methodology. It derives largely from three sources. Upper management and marketing want, and sometimes need, those […]
[From Pitfalls of Modern Software Engineering by Bruce F. Webster (forthcoming)] Categories: managerial Let’s start by freely acknowledging that, with rare exceptions, software of any complexity changes between original specification and actual delivery. This is to be expected, and to a certain extent encouraged, when the changes represent a refinement of our understanding of the […]
[From Pitfalls of Modern Software Engineering by Bruce F. Webster (forthcoming)] Categories: managerial If your organization is adopting some new technology or methodology (the “TOM”), it is likely because of wonderful claims about how it will improve your software engineering efforts: faster development time, higher quality, lower complexity, and so on. Leaving aside the likelihood […]
[From Pitfalls of Modern Software Engineering by Bruce F. Webster (forthcoming)] Categories: managerial Why would the use of a new technology or methodology (the “TOM”) cause managers and developers to neglect or even abandon solid software engineering practices? Because those practices are under pressure from the start. Many engineers don’t know them and aren’t willing […]
[From Pitfalls of Modern Software Engineering by Bruce F. Webster (forthcoming)] Categories: managerial One of the defining moments in American politics during the 2nd half of the 20th century came early in the 1980 presidential campaign. Senator Ted Kennedy, heir apparent to the Kennedy legacy, was challenging his party’s incumbent, Jimmy Carter, for the nomination. […]
Classic patterns in disputed IT project: Hertz v. Accenture
Just ran across this article at the always-irreverent-but-usually-spot-on Register, an IT news site out of England. The standard patterns of a troubled IT project are so evident in this one report that I may well use it as a case study for my CS 428 (“Real-world software engineering”) class this fall. Here are some of […]
Neverending Story pattern: School District ERP system late, over-budget
A story a few days ago caught my eye, not because it was unusual, but because it follows so familiar a pattern. Here are a few excerpts from the article: MANATEE — Late nights, hefty contracts and humming computers are a norm in the district’s School Support Center, where employees are working to fix a […]
Minnesota DMV software project: Faulty Towers/Neverending Story patterns
In my 2000 white paper, “Patterns in IT Litigation: System Failure (1976-2000)” [PDF], which I researched and wrote while at PricewaterhouseCoopers, I describe six broad fact patterns to classify the types of software system implementation failure. One of those patterns I named “Faulty Towers”: The client buys the system from [or has the system developed […]
![The Meltdown/Spectre CPU bugs: a dramatic global case of the “Unintended Consequences” pattern [UPDATED 4/4/18]](http://bfwa.com/wp-content/uploads/2018/01/intel-cpu-150x150.jpg "The Meltdown/Spectre CPU bugs: a dramatic global case of the “Unintended Consequences” pattern [UPDATED 4/4/18]")
Back in 2000, PricewaterhouseCooper published my research white paper, “Patterns in IT Litigation: Systems Failure (1976-2000)” (PDF). This paper reflected research I and my staff had done over several months on roughly 120 two- or three-party lawsuits involving information technology. I found that almost all of these lawsuits fell into one or two of six […]