Webster is Principal and Founder at at Bruce F. Webster & Associates, as well as an Adjunct Professor for the BYU Computer Science Department. He works with organizations to help them with troubled or failed information technology (IT) projects. He has also worked in several dozen legal cases as a consultant and as a testifying expert, both in the United States and Japan. He can be reached at 303.502.4141 or at bwebster@bfwa.com.
Judges in Minnesota have ruled — in over 100 cases — that drivers charged with DWI, as part of their defense, have a right to examine the source code of the breath-test machines used. Those rulings were upheld by the Minnesota Supreme Court last July. The breath-test device manufacturer, CMI, Inc., has to date refused […]
Here’s an interesting story over at Physorg.com about the IT project supporting the 2008 Olympics in Beijing: Atos Origin is the information technology partner for the International Olympic Committee (IOC) with the job of designing, building and operating the invisible IT infrastructure that supplies results, events and athlete information to the media, spectators and the […]
[From Pitfalls of Modern Software Engineering by Bruce F. Webster (forthcoming)] CATEGORIES: conceptual OK, the pitfall title itself may be something of a giveaway, but stop and think: how often does a new technology or methodology (”the TOM”) emerge, only to have IT departments (or their executive overseers) seek to adopt the TOM for time-, […]
[From Pitfalls of Modern Software Engineering by Bruce F. Webster (forthcoming)] CATEGORIES: organizational, conceptual The software development process–creating software to solve a particular problem–is long and complex and has many activities and stages. The exact list will vary depending on what book or article you read but can generally be said to include the following: […]
[From Pitfalls of Modern Software Engineering by Bruce F. Webster (forthcoming)] CATEGORIES: organizational, conceptual Suppose you were managing a boxer and wanted him to compete in professional karate tournaments. Suppose you gave him some books on karate to study, showed him a film or two, maybe let him attend a three- or four-day karate training […]
Classic patterns in disputed IT project: Hertz v. Accenture
Just ran across this article at the always-irreverent-but-usually-spot-on Register, an IT news site out of England. The standard patterns of a troubled IT project are so evident in this one report that I may well use it as a case study for my CS 428 (“Real-world software engineering”) class this fall. Here are some of […]
Neverending Story pattern: School District ERP system late, over-budget
A story a few days ago caught my eye, not because it was unusual, but because it follows so familiar a pattern. Here are a few excerpts from the article: MANATEE — Late nights, hefty contracts and humming computers are a norm in the district’s School Support Center, where employees are working to fix a […]
Minnesota DMV software project: Faulty Towers/Neverending Story patterns
In my 2000 white paper, “Patterns in IT Litigation: System Failure (1976-2000)” [PDF], which I researched and wrote while at PricewaterhouseCoopers, I describe six broad fact patterns to classify the types of software system implementation failure. One of those patterns I named “Faulty Towers”: The client buys the system from [or has the system developed […]
![The Meltdown/Spectre CPU bugs: a dramatic global case of the “Unintended Consequences” pattern [UPDATED 4/4/18]](http://bfwa.com/wp-content/uploads/2018/01/intel-cpu-150x150.jpg "The Meltdown/Spectre CPU bugs: a dramatic global case of the “Unintended Consequences” pattern [UPDATED 4/4/18]")
Back in 2000, PricewaterhouseCooper published my research white paper, “Patterns in IT Litigation: Systems Failure (1976-2000)” (PDF). This paper reflected research I and my staff had done over several months on roughly 120 two- or three-party lawsuits involving information technology. I found that almost all of these lawsuits fell into one or two of six […]