In a post here last week, I made reference to what I call “the thermocline of truth.” The basic idea is simple: those in the trenches of a large project know how badly it’s going, while those at the top think everything’s fine; the level at which the ‘truth’ stops is somewhere in the middle. As […]
Via the Register comes this post at the website of Ross Anderson (PhD), a computer science professor and scholar at Cambridge who also serves as an expert witness. Anderson was asked to opine in a criminal case in which an individual wearing a tracking bracelet (as an alternative to spending time in jail) was accused […]
Vernor Vinge, in several of his science fiction novels (such as A Fire upon the Deep), posits the existence of “zones of thought” within the inner portion of our galaxy that place inherent limits on intelligence and technology — the further you get from the galaxy’s center, the greater intelligence and technology is possible. The […]
Derek Thompson over at the Atlantic has put together a very useful, brief article outlining what has happened at Microsoft under Steve Ballmer’s watch. Most significant is this graph: That tells the story in a nutshell, but go read the whole article — it’s worth it.
Barry Ritholtz, over at the always-worth-reading The Big Picture, posts the latest “hype cycle” from Gartner and where current proposed/emerging/developing technologies stand. I wasn’t familiar with Gartner’s stages of hype (as shown along the bottom of the chart), but they’re very useful. The overall concept meshes well with an article I wrote back in 2009 for Baseline […]
Classic patterns in disputed IT project: Hertz v. Accenture
Just ran across this article at the always-irreverent-but-usually-spot-on Register, an IT news site out of England. The standard patterns of a troubled IT project are so evident in this one report that I may well use it as a case study for my CS 428 (“Real-world software engineering”) class this fall. Here are some of […]
Neverending Story pattern: School District ERP system late, over-budget
A story a few days ago caught my eye, not because it was unusual, but because it follows so familiar a pattern. Here are a few excerpts from the article: MANATEE — Late nights, hefty contracts and humming computers are a norm in the district’s School Support Center, where employees are working to fix a […]
Minnesota DMV software project: Faulty Towers/Neverending Story patterns
In my 2000 white paper, “Patterns in IT Litigation: System Failure (1976-2000)” [PDF], which I researched and wrote while at PricewaterhouseCoopers, I describe six broad fact patterns to classify the types of software system implementation failure. One of those patterns I named “Faulty Towers”: The client buys the system from [or has the system developed […]
![The Meltdown/Spectre CPU bugs: a dramatic global case of the “Unintended Consequences” pattern [UPDATED 4/4/18]](http://bfwa.com/wp-content/uploads/2018/01/intel-cpu-150x150.jpg "The Meltdown/Spectre CPU bugs: a dramatic global case of the “Unintended Consequences” pattern [UPDATED 4/4/18]")
Back in 2000, PricewaterhouseCooper published my research white paper, “Patterns in IT Litigation: Systems Failure (1976-2000)” (PDF). This paper reflected research I and my staff had done over several months on roughly 120 two- or three-party lawsuits involving information technology. I found that almost all of these lawsuits fell into one or two of six […]