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Management

The flip site of government IT failures: the contractors

October 7, 2013 0 Comments
The flip site of government IT failures: the contractors

My friend and colleague Robert La Ferla pointed me to this Boston Globe article detailing problems with certain of Deloitte’s large-scale IT projects for governments (emphasis mine): In its brochures, Deloitte Consulting proclaims a record of “smooth implementations” of complex technology projects. But in courts, school systems, and government agencies in several states, the roll-out of […]

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Why government IT projects are so prone to failure or overruns

September 30, 2013 2 Comments
Why government IT projects are so prone to failure or overruns

Joseph Marks over at Government Executive Magazine has an excellent article on the propensity of government IT projects to having significant cost/schedule overruns or to fail altogether. One of the key issues is the frequent lack of authority, power, and accountability precisely because of all the rules, regulations, and procedures in place for acquiring IT […]

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£10 billion ($16 billion) IT failure — yep, it’s the UK again

September 18, 2013 0 Comments
£10 billion ($16 billion) IT failure — yep, it’s the UK again

It can be hard to imagine that you can spend billions of dollars (or, worse yet, pounds) on IT systems without having much to show for it, but, yes, it has happened again: An abandoned NHS patient record system has so far cost the taxpayer nearly £10bn, with the final bill for what would have […]

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An IT success, albeit an expensive one

September 17, 2013 0 Comments
An IT success, albeit an expensive one

  Since I’ve been writing a lot about large-scale IT project failures, here’s a story about a troubled-but-completed IT project: the CalPERS re-engineering effort. It’s hard to call it successful when it cost double the original estimate ($586 million vs. $279 million), took over 16 years (it started in 1995 and went live in 2011), […]

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Possible £200 million writeoff for Universal Credit — septic code problem?

September 13, 2013 1 Comment
Possible £200 million writeoff for Universal Credit — septic code problem?

I wrote last week about problems with the UK Government’s Universal Credit project, an attempt to do a system-wide replacement and re-engineering of IT systems for the Department for Work and Pension. The latest news article now states that the project has already written off £34 million and may end up writing off up to […]

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