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Author Archive: bfwebster

Webster is Principal and Founder at at Bruce F. Webster & Associates, as well as an Adjunct Professor for the BYU Computer Science Department. He works with organizations to help them with troubled or failed information technology (IT) projects. He has also worked in several dozen legal cases as a consultant and as a testifying expert, both in the United States and Japan. He can be reached at 720.895.1405 or at bwebster@bfwa.com.

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Another $1 billion troubled system project

January 11, 2017
Another $1 billion troubled system project

A few years ago, I posted about the Air Force’s abandoned $1 billion effort to consolidate all its many accounting systems. Now it appears the State of California is going through similar difficulties: State officials have failed to remedy problems that have contributed to a two-year delay for a new computer system and cost increases […]

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BanxCorp v. Costco et al. — Can you copyright the result of a calculation?

February 24, 2014 0 Comments
BanxCorp v. Costco et al. — Can you copyright the result of a calculation?

From 2011 to 2013, I served as an expert witness in BanxCorp d/b/a BanxQuote v. Costco Wholesale Corporation et al., a copyright infringement case in the US District Court, Southern District of New York. To quote from the summary judgment opinion issued in this case by Judge Kenneth M. Karas (note — I have omitted […]

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UK Universal Credit project — complete write-off of code?

November 5, 2013 0 Comments
UK Universal Credit project — complete write-off of code?

I’ve written twice before (here and here) about the severe problems with the British government’s Universal Credit project. From my first post: The British government has spent roughly half a billion pounds ($750M) developing a new IT system for its welfare services, with the goal of cutting down on fraud and loss. The project, by all accounts, has […]

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An approach to software release

October 10, 2013 3 Comments
An approach to software release

The following excerpt is taken — with a few minor edits — from a white paper I wrote on quality assurance back in the late 1990s for a large corporate client. Given the rather intense coverage of the failings of the Healthcare.gov website — which clearly was not ready for prime time — I thought […]

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The flip site of government IT failures: the contractors

October 7, 2013 0 Comments
The flip site of government IT failures: the contractors

My friend and colleague Robert La Ferla pointed me to this Boston Globe article detailing problems with certain of Deloitte’s large-scale IT projects for governments (emphasis mine): In its brochures, Deloitte Consulting proclaims a record of “smooth implementations” of complex technology projects. But in courts, school systems, and government agencies in several states, the roll-out of […]

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