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Tag: featured

Neverending Story pattern: School District ERP system late, over-budget

November 14, 2018
Neverending Story pattern: School District ERP system late, over-budget

A story a few days ago caught my eye, not because it was unusual, but because it follows so familiar a pattern. Here are a few excerpts from the article: MANATEE — Late nights, hefty contracts and humming computers are a norm in the district’s School Support Center, where employees are working to fix a […]

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Minnesota DMV software project: Faulty Towers/Neverending Story patterns

March 29, 2018
Minnesota DMV software project: Faulty Towers/Neverending Story patterns

In my 2000 white paper, “Patterns in IT Litigation: System Failure (1976-2000)” [PDF], which I researched and wrote while at PricewaterhouseCoopers, I describe six broad fact patterns to classify the types of software system implementation failure. One of those patterns I named “Faulty Towers”: The client buys the system from [or has the system developed […]

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The Meltdown/Spectre CPU bugs: a dramatic global case of the “Unintended Consequences” pattern [UPDATED 4/4/18]

January 31, 2018
The Meltdown/Spectre CPU bugs: a dramatic global case of the “Unintended Consequences” pattern [UPDATED 4/4/18]

Back in 2000, PricewaterhouseCooper published my research white paper, “Patterns in IT Litigation: Systems Failure (1976-2000)” (PDF). This paper reflected research I and my staff had done over several months on roughly 120 two- or three-party lawsuits involving information technology. I found that almost all of these lawsuits fell into one or two of six […]

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IT Snapshot: Chapter 1 of “The Mythical Man-Month”

October 17, 2017
IT Snapshot: Chapter 1 of “The Mythical Man-Month”

Over forty years of working in information technology (IT) have taught me how few people have ever actually read some of the most important books in software engineering and IT project management. I teach a senior-level class in Software Engineering (CS 428) at Brigham Young University, and my students have to read a few of […]

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More Self-Driving Car Trade Secret Fallout — Waymo v. Uber

May 16, 2017
More Self-Driving Car Trade Secret Fallout — Waymo v. Uber

An earlier post here deal with allegations by Telsa that a former employee had stolen trade-secret information and taken it to a new startup. This latest article has a remarkably similar story, but involving an individual leaving Waymo and joining Uber: Uber has escaped a court order that could have effectively halted its self-driving car program, […]

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